Info + Policies
Tag sizes are very arbitrary and unreliable. For this reason, we have listed the pieces by the fit size (instead of tags). The most accurate way to shop is to know your own measurements and judge a piece by its measurements (bust, waist, hips). Items with a stretch will have the measurement range from flat to fully stretched.
Please use the chart below for reference.
SHIPPING DELAYS: we're currently experiencing shipping delays - we apologize! Between training new shipping staff and COVID related issues, our shipping has been much slower than usual. We're catching up on all pending orders and shipping new orders as we go. We're also tightening up our processes in preparation for the relaunch of our online shop drops. We can't wait!
WBT ships worlwide.
Packages are shipped once a week. Our mighty shipping team of 1 is constantly working through your orders, so please be patient if your order hasn't shipped yet - once it does, you will receive an email confirmation with your tracking info. Once we drop off orders at the Post Office, we are not responsible for any lost or mishandled packages, and we encourage you to file any claims with the USPS. We will not offer a refund for any lost or stolen packages.
HOLIDAY SHIPPING NOTICE: The United States Postal Service (USPS) will be activating a temporary rate increase for the peak holiday season across their commercial and retail postal services. The rate increases will take effect on October 2nd, 2022 and remain in effect until January 22, 2023.
Most items listed have been pre-loved (except the ones marked NWT - New With Tags). Some sign of wear is normal, and we do our best to point out any flaws when necessary. Otherwise, the pieces are full of character, stemming from a life well lived before it got to you.
All sales are final.
We encourage that you thoroughly check all information provided for each product, especially measurements. Please refer to our size chart above to understand how our sizes are sorted.
Mystery Bundles are also final and no returns will be accepted or refunds processed. Mystery Bundles are our interpretation of your questionnaire responses, and while we do our best to curate pieces that you will love, that is not a guarantee - and such is the nature of any mystery order.